cogito ergo mac

Bad Design: Amazon Listmania Creation

It always surprises me when web companies that have been around for a long time, have millions of users, and have obvious resources to do better fail miserably at something.

I tried creating a list to submit to Amazon's Listmania the other day. I had fifteen titles I matched to their product offerings and wrote reviews for all of them. When I clicked "preview", I was given an error message that said "one of your entries is more than 400 words." This is the "new and improved" Listmania I'm using, btw.

The entry fields for the reviews show about 5 lines of text so it was not immediately obvious to me which one was over the limit. I guessed at a few, trimming them to something clearly less than 400 words. Try again with each one, fail. "One of your entries is more than 400 words."

I tried trimming a couple more. I might add here that it's a little time consuming to edit something that is brief to begin with. Try again, fail. "One of your entries is more than 400 words."

So I quit and relinquished the work I had done. Can't they write code good enough to tell me which entry is more than 400 words? Or give me an interface so I can see which one might be?

Epic Fail.

2 Comments:

  • The Amazon U.S. Listmania creation process has been a great example of terrible usability, so I'm interested to hear you say they've improved it. The U.K. Amazon does it muck better.

    By Anonymous Anonymous, at July 17, 2009  

  • Well ... they improved it but it is still so bad I forfeited a few hours work and gave up. I won't play in that sandbox.

    By Blogger sitenoise, at July 17, 2009  

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